**IMPORTANT SHIPPING INFORMATION**

If any of your order items are out of stock, your order will not be shipped until we have received email confirmation from you with regards to alternatives, refunds or whether you are happy to wait.  Please check your email address connected to your paypal account as this is our only means of contact. It is also helpful if you add a telephone number in the 'notes to merchant' section (when you checkout with paypal) as emails can get lost in cyber space and this is our only point of contact. If your order is for an important date or special occasion, you can select from the alternative shipping methods below. It is very wise to check with us first, that we have your order items in stock to avoid disappointment.

It is imperative, that if you experience a problem with an order that you
contact us as soon as possible! At Ananda Foods, we pride ourselves on our
excellent service and good communications. We aim to resolve any problem you may have. Please contact us either via email [email protected] or via telephone 0114 2890569/ 0775 2638332. Thank you for your cooperation
Ananda

Delivery

Items are usually dispatched within 1-2 working days. Orders may take longer during busy periods. Items delivered within the UK are sent via Royal Mail 2nd Class . Please allow 3 - 5 working days for your items to arrive.

Shipping Costs

Shipping costs start from £3.95 with a maximum charge of £6.95 for UK mainland delivery. We offer free delivery on orders over £50.

1st Class Recorded Delivery
For a quicker service, have your order sent by 1st class recorded delivery. This is an additional cost to our standard shipping costs.
£
2.00    
 
Next Day Delivery
For urgent orders please choose Next Day delivery. We use Royal Mail's gauranteed service. It may be wise to check that we have your items in stock before checking out.
This is an additional cost to our standard shipping costs.
£
4.50    
 
Next Day Delivery with Saturday Guarantee
For items posted on a Friday Only, please choose this option for Saturday Guaranteed Delivery. This is an additional cost to our standard shipping costs.
£
8.50    
 

My items haven't arrived?

In the unfortunate event that Royal Mail mislay/fail to deliver your items, you must wait 15 days, before we can refund or replace.

Can I return my order?

Unfortunately, food items can not be returned. If you are unhappy or dissatisfied with your order please contact us and we will endeavor to help to resolve the matter.

International Orders

We are happy to ship to all our international customers. There may be an additional shipping charge, in which case we will contact you. Please check your email address connected to your paypal account as this is our only means of contact. Orders will not shipped until all shipping charges are paid for. Once shipped you should receive your order within 3-5 working days via Royal Mail Airmail. This service is not trackable. If you wish for a tracked service, please conatct us and will will arrange this for you.